We have made the whole process as intuitive and as simple as possible, from booking in your repair to managing and tracking the progress.
Urgent Status Update: Parts shortage impacting vehicle repairs read more
Our repair hub is simple to use and its primary aim is to provide an overview of your repair as it progresses.
Should you need to get in touch, you can do so by creating a support ticket via our contact area,
Providing an alternative method to answer common questions regarding your repair and how to navigate the hub.
Small change, big impact. Climate change is harming our planet, but if we all make a small change, we can make a big impact.
All accident damage repairs are covered by a Lifetime Guarantee.
Did you know that the fastest way to solve most issues is online. Read our FAQ.
Comprehensive help on getting the most from your repair journey and hub.
Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Registered in England and Wales no. 3116518. All policies are subject to English Law.
Our repair partner